• Online Reservations

Any reservation which is reserved online CANNOT be considered FINAL or CONFIRMED until it is approved by one of our representatives along with the price. An email notification of the finalized confirmation will be sent to the email address you provided along with the price once the reservation is confirmed.

 

• Cancellation 

If any reservation for (Sedan/SUV) is being cancelled 24 hours prior to the pickup time. There will be NO CHARGE. If a reservation is being cancelled on the day of the trip it will be a FULL CHARGE..* If any reservation is being cancelled within 24 hours of the pickup time FULL FARE WILL BE CHARGED WITH NO EXCEPTIONS.

• Domestic Flights

 There is a 30 minutes grace period on Domestic Flight from the time the flight actually lands at the Airport. The waiting time will be charged after 30 mins at $1.00/Min.

• International Flights 

There is a 60 minutes grace period on International flights. After that the waiting time will be charged at $1.00/Min.Drivers will be kept at customs for an hour and 15 Mins for international flights and one hour for Domestic Flights. If no contact is made, the driver will be released anda full charge will be charged. If passenger contacts our dispatch office/driver and request the driver to wait, driver will wait and the wait time will be charged at $1.00/Min.

• Non- Airport Pickups:

 

There is a 15-min grace period on Non- Airport Pickups. After the grace period a waiting time charge will be charged at $1.00/Min..

• Cleaning Fee:

 

If any drink spills in the car, the passenger vomits in the car, car window or on the door (s). The penalty in the amount of $150.00 will be charged to get the car detailed. If there is any Interior/Exterior damage (s) caused to the vehicle by the passenger. There will be a penalty charge applied to the passenger or the billing contact.